Goods and Services Tax (GST)
GST is applicable and as required by the Australian Tax Office has been included in the cost of services, currently 10%. Please note that not all suppliers are required to be registered for GST and it cannot be assumed that a price automatically includes GST.
Deposits
A deposit of 50% of the total booking price is required on booking or within 7 days of the booking being made. Any deposit not received within 7 days may be cancelled without notice. On the receipt of the deposit confirmation will be sent.
Balance Due
All bookings can require balances to be paid up to 60 days prior to arrival depending on the accommodation service provider.
Cancellation Policy
Bookings cancelled more than 60 days prior to arrival date will incur up to a 15% cancellation fee - depending upon the accommodation provider. Bookings cancelled between 30 and 60 days prior to arrival will incur a 50% of total invoice value cancellation fee. Bookings Cancelled within 30 days of arrival will incur a 100% of invoice value cancellation fee.
Amendment Fee
A $50.00 fee is applied to any amendments made to bookings. If the amendment involves changing properties, this will be treated as a cancellation and cancellation fees will apply, unless the company is able to re-let the accommodation for the same period of time.
Travel Insurance
We strongly recommend travel insurance for both Domestic and International travel to cover cancellations, loss of deposits, emergency medical, overseas medical and hospital expenses, theft, luggage delay, travel delay, personal liability and car rental excess. Please read the Policy Statement carefully prior to accepting Travel Insurance.
Final Confirmation
On final payment, We will confirm in writing your final arrangements, including services booked and final pricing. You must carefully check these. For agent bookings, the agent must obtain their client’s confirmation of the final arrangements.